Saturday, 23 March, 2019

Anthem Is Reportedly Bricking PS4 Consoles and Causing Other Issues

Sony Offering Refunds for Anthem PS4 Owners Critical bug in Anthem is causing PS4 consoles to shutdown; PC and Xbox users also reporting hard crashes
Wayne Curry | 07 March, 2019, 06:46

But no matter the console, there's no doubt that Anthem has taken a blow. In a thread on the Anthem subreddit, a user explains that when the game crashes, they are not only booted to the main menu, but on more than one occasion, the PS4 has shut down entirely.

Some "Anthem" players on PlayStation 4 are encountering a major bug that both crashes the game and outright shuts down their PS4.

One player even says the game bricked their console. "Took me five minutes", one redditor described.

So far, EA has confirmed that they are looking into the issues and are hoping to find out more about what is causing the problem.

Why it matters: It's fair to say that Anthem hasn't turned out to be the smash hit BioWare and EA were expecting.

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Successful Anthem refunds have also been reported via Sony's support phone line: 1-800-345-SONY (7669). Some gamers have reported they have been unable to restart the console by pressing the front power button.

But not all have gotten success, with some redditors saying that Sony declined their request for a refund.

However, Bioware engineers have responded to complaints in the game's official forums, where they said they were "hard at work" on a fix.

"Then once the OS loads it displays a system error reporting page to send the error to Sony".

The issue isn't just restricted to consoles either: one of our writers had to buy a new power supply after Anthem caused his PC to crash, causing it to enter a neverending power cycle. In addition, this issue strictly relates to the PlayStation 4, and the circumstances on other platforms may be different. Not only has the game received a disinterested response from critics, it has also been criticized for the high price of buying shards for vanity items, the long loading times, the repetitive grind, and the server crashing problems. "We're investigating and ask that you share your crash data reports when prompted".

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